Booking & Cancellation Policy
To secure your appointment, we require a valid card to be entered at the time of booking. No deposit or payment is taken upfront; however, your card details are securely held on file to protect your appointment in accordance with our cancellation policy.

We understand that life happens and sometimes appointments need to be changed. We kindly ask that you provide as much notice as possible if you need to cancel or reschedule.

• Cancellations within 24 hours of your appointment: A cancellation fee of 30% of the appointment value will be charged to the card held on file.

• No-shows: If you fail to attend your appointment without notice, a 50% fee of the appointment value will be charged to the card held on file, and payment will be required before any future appointments can be made.

If you are unable to attend your appointment, please contact us as soon as possible. We are always understanding and appreciate communication, as this allows us the opportunity to offer the appointment time to another client.

Repeated no-shows or consistent last-minute cancellations may result in the inability to book future appointments with Skin Enhance.

Thank you for respecting our time, our therapists, and other clients who may be waiting for an appointment. We truly appreciate your understanding and support.