• Mobile Terms of Service

    Skin Enhance

    Last updated: April 26, 2026

    The Skin Enhance mobile message service (the "Service") is operated by Skin Enhance (“Skin Enhance”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to Skin Enhance’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Skin Enhance through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Skin Enhance. Your participation in this program is completely voluntary.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the Service at any time. Text the single keyword command STOP to SkinEnhance or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Skin Enhance mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or assistance, text HELP to SkinEnhance or email skinenhance@hotmail.com.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

    Privacy Policy

    Skin Enhance

    At Skin Enhance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, submit your details, book appointments, or receive services from us.

    By using our website or services, you agree to the collection and use of information in accordance with this policy.

    Information We Collect

    We may collect the following types of information:

    Personal Information

    Information you voluntarily provide to us, including but not limited to:

    • Full name

    • Email address

    • Phone number

    • Postal address

    • Appointment and booking details

    Health and Skin-Related Information

    Information you voluntarily disclose during consultations, treatment forms, or online bookings to allow us to provide safe and effective skin treatments.

    Website Usage Information

    • IP address

    • Browser type and device information

    • Pages visited and time spent on our website

    This information may be collected through cookies and similar tracking technologies.

    How We Use Your Information

    We use your information for the following purposes:

    • To provide, manage, and improve our services

    • To schedule and manage appointments

    • To communicate with you regarding bookings, treatments, promotions, or updates

    • To personalise your experience and treatment plans

    • To analyse website usage and improve website performance

    • To meet legal, regulatory, and professional obligations

    Email & SMS Marketing

    By providing your contact details, you consent to receive marketing communications from Skin Enhance via email and SMS (text message), including promotions, special offers, reminders, and updates.

    You can opt out of marketing communications at any time by:

    • Clicking the “unsubscribe” link in emails

    • Replying “STOP” to SMS messages

    Standard message and data rates may apply.

    Cookies & Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience and improve our services.

    These technologies help us understand how visitors interact with our website, including tracking pages visited, time spent on the site, and actions taken.

    This may include tracking when a user begins a booking, enquiry, or form submission but does not complete it. This information may be used to send reminder communications via email or SMS.

    You may choose to disable cookies through your browser settings; however, this may affect website functionality.

    Data Security

    We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include:

    • Secure data storage systems

    • Restricted access to personal information

    • Regular review of data protection practices

    While we take all reasonable precautions, no method of transmission over the internet is completely secure.

    Third-Party Disclosure

    Skin Enhance does not sell, rent, or trade your personal information to third parties.

    We may share your information with trusted third-party service providers where necessary to operate our business (such as booking systems, marketing platforms, and payment processors). These providers are required to keep your information secure and confidential.

    We may also disclose your information where required by law.

    SMS Consent Protection

    Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

    Location Data

    We may collect general location information (such as IP address) to help improve website performance, security, and user experience. This information does not identify your precise location and is used for analytical and marketing purposes only.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you

    • Request correction of inaccurate or outdated information

    • Request deletion of your personal information, where legally permitted

    • Opt out of marketing communications at any time

    To exercise any of these rights, please contact us using the details below.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most current version will always be available on our website.

    Contact Us

    If you have any questions about this Privacy Policy or how your information is handled, please contact:

    Skin Enhance

    Website: www.skinenhance.com.au